Terms of Service

Last updated: June 2026  ·  Residential Network LLC  ·  Tacoma, WA

Agreement

By scheduling or purchasing an inspection from Residential Network LLC ("Residential Network," "we," "us," or "our"), you ("Client") agree to these Terms of Service. These terms constitute the entire agreement between the parties regarding the inspection.

Services Provided

Residential Network provides visual residential home inspections performed in accordance with the InterNACHI Standards of Practice and Washington State law (RCW 18.280). Our inspections cover readily accessible components of the home including structure, roofing, exterior, electrical, plumbing, HVAC, insulation, and interior.

Scope and Limitations

Specifically, our inspection does not include:

• Areas that are concealed, inaccessible, or not readily visible (inside walls, under insulation, underground, behind stored items)
• Moving furniture, appliances, or personal property to gain access
• Operating systems or components that are shut off, unsafe to operate, or beyond the scope of a visual inspection
• Invasive testing, destructive investigation, or laboratory analysis (unless separately contracted as an add-on service)
• Predicting future performance or remaining useful life of any component
• Code compliance verification

Additional services (sewer scope, mold testing, well inspection, etc.) are governed by these same terms and are limited to their respective scope as described at the time of booking.

Inspection Report

A written inspection report will be delivered digitally (PDF) within 24 hours of the inspection, unless otherwise agreed in writing. The report is prepared for the exclusive use of the Client named at the time of booking. Residential Network is not responsible for any third party's interpretation or use of the report.

The report is a professional opinion based on observable conditions. It is not a guarantee that defects or conditions not observed will not exist.

Client Attendance

We encourage Clients to attend the inspection. If the Client is not present, the inspector will still perform a complete inspection, but the Client waives the benefit of a walkthrough explanation of findings.

Payment

Payment is due at or before the time of the inspection. We accept major credit cards and other payment methods listed at booking. Inspection reports will not be released until payment is confirmed.

Cancellation and Rescheduling

Cancellations or reschedules with at least 24 hours' notice are accommodated at no charge. Cancellations with less than 24 hours' notice may be subject to a cancellation fee of up to the full inspection fee, at our discretion. Same-day cancellations due to documented emergencies will be considered on a case-by-case basis.

Limitation of Liability

Any claim against Residential Network must be made in writing within 14 days of discovery of a defect, and no later than one year after the inspection date. The Client agrees to allow Residential Network to re-inspect the claimed condition before any repair or remediation is performed, where possible. Failure to notify Residential Network prior to repair may result in waiver of any claim.

Dispute Resolution

In the event of a dispute, the parties agree to attempt resolution in good faith through direct communication first. If unresolved, disputes shall be submitted to binding arbitration in Pierce County, Washington, under the rules of the American Arbitration Association, before either party pursues litigation. The prevailing party may be entitled to recover reasonable attorney's fees.

Governing Law

These Terms of Service are governed by the laws of the State of Washington. Any legal proceedings shall take place in Pierce County, Washington.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.